Original Research

Do waiters get their fair share? A case study on the working conditions of waiters

Derick Blaauw, Kotie Viljoen
Journal of Economic and Financial Sciences | Vol 3, No 1 | a346 | DOI: https://doi.org/10.4102/jef.v3i1.346 | © 2018 Derick Blaauw, Kotie Viljoen | This work is licensed under CC Attribution 4.0
Submitted: 01 July 2018 | Published: 30 April 2009

About the author(s)

Derick Blaauw, Department of Economics and Econometrics, University of Johannesburg, South Africa
Kotie Viljoen, Department of Economics and Econometrics, University of Johannesburg, South Africa

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Abstract

In 2007 the working conditions and remuneration of waiters in South Africa changed with the introduction of the Sectoral Determination 14, as an addition to the Basic Conditions of Employment Act no 75 of 1997. One important provision of the Sectoral Determination is the introduction of minimum wages for employees in the hospitality sector, including waiters. The aim of this paper is to investigate the working conditions and remuneration of waiters and to compare their actual working conditions with those stipulated by the above legislation. In order to achieve this aim, the research includes a literature review of the BCEA and Sectoral Determination as well as a survey amongst waiters in Kempton Park (South Africa), investigating the actual working conditions and remuneration of waiters. A comparative study of the actual working conditions is done and the results are compared with the available literature on the topic. From this analysis relevant policy recommendations are formulated.

Keywords

tourism industry; hospitality sector; restaurant sub-sector; minimum wages; working conditions; labour legislation

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