The influence of trust, commitment and conflict-handling on customer loyalty: A parallel investigation

Mornay Roberts-Lombard; Lauren Strachan; Leon du Plessis

Crossref Citations

1. The Relationship between Selected Variables and Customer Loyalty within the Banking Environment of an Emerging Economy
K. Sapepa, M. Roberts-Lombard, E van Tonder
Journal of Social Sciences vol: 43 issue: 2 first page: 115 year: 2015
doi: 10.1080/09718923.2015.11893429

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